Privacy Policy

1. Introduction

Nebula (“we”, “our”, “us”) prioritizes your privacy and complies with applicable data protection laws including the GDPR, CCPA, and relevant U.S. and international legislation. This policy explains how we collect, use, share, and safeguard your information across our website, software services, and Nebula PWA mobile app.

2. Data We Collect

• Information you provide (name, email, business details, form submissions, messages)
• Device and technical data (IP address, browser, device type, OS, unique IDs)
• Usage data (pages visited, time spent, clicks, analytics, cookies, location if applicable)
• App-specific data for Nebula PWA (account information, saved searches, messages, preferences)

3. Lawful Use of Data

• To deliver and improve our products and services
• Internal record keeping, support, and communications
• Analytics and product research
• Legal, security, or regulatory obligations
• With user consent where required (e.g., marketing communications)

4. Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and to enhance user experience. Details are provided in our Cookie Policy.

5. Data Sharing

• Service providers (hosting, analytics, email, support) under strict confidentiality agreements
• Legal/regulatory authorities if required by law or to protect rights
• We do not sell personal data. Users in California may opt out of sharing with third parties for marketing ("Do Not Sell or Share My Information").

6. User Rights

• Request access, correction, or deletion of your personal information
• Opt out of processing or restrict use of your data
• Object to or limit certain uses, including for marketing
• Lodge a complaint with a relevant data authority
• Delete your account for apps or services via contact methods below

7. Data Security & Retention

We use encryption, access controls, multi-factor authentication, and secure hosting to safeguard data. Data is retained only as long as necessary for operational, legal, or regulatory reasons, then securely deleted or anonymized.

8. Children’s Privacy

Nebula does not knowingly collect personal data from children under 13. Please contact us if you believe a child’s data has been provided inappropriately.

9. International Data Transfer

Your data may be transferred and processed in countries outside your jurisdiction, always in compliance with applicable privacy laws and with adequate safeguards.

10. Contact and Complaints

For privacy inquiries, data requests, or complaints, contact: privacy@nebulauscorp.com. The Data Protection Officer is the point of contact for Nebula.

11. Updates to this Policy

We update this privacy policy regularly. Users will be notified of substantial changes. Current version: November 2025.